Frequently Asked Questions




Q.	What if I want to make a complaint?
A.	We hope this situation will not arise, but if something is not to your satisfaction, we will want to put it right as quickly as possible. So, PLEASE - tell us straight away and do not wait until the end of your holiday or when you get home.

Q.	Am I allowed to leave my dog(s) unattended in my unit?
Q.	Barbecues
Q.	Can I access my e-mails/internet whilst on site?
Q.	Can I bring my dog to the park?
Q.	Can I freeze Ice Packs on site?
Q.	Can we do our laundry?
Q.	Do you charge for showers?
Q.	Do you do battery charging?
Q.	Do you give refunds?
Q.	Do you have hairdryers on site?
Q.	Do you take groups?
Q.	How far away is the nearest beach?
Q.	How far away is the pub?
Q.	How much is it to fish on the lake?
Q.	Is it going to rain?
Q.	Is there a public phone on site?
Q.	Its raining - can I have a refund?
Q.	Pitch Sizes
Q.	We want to go fishing ...
Q.	What about general purpose electric sockets?
Q.	What about same sex groups?
Q.	What are the different types of pitches?
Q.	What coals do we need for the BBQs on the premier pitches?
Q.	What if I want to make a complaint?
Q.	What if reception is closed when I arrive?


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